Doctors and Staff of our Medical Centres have always upheld patient confidentiality to protect the rights of our patients. This principle is regarded by both Doctors and Staff as unbreakable and represents one of the cornerstones of the Doctor/Patient relationship.
We will always gain your express permission before releasing personal information to a 3rd party.
Please be patient with us when calling up, as we must verify your identity using 3 identifiers, such as name, date of birth and address. Unless we are sure of who we are speaking with, we will not release any information.
If you wish for a family member or nominated person to speak to us on your behalf, please ensure you have filled out a privacy consent form.